Orlo social media management

Warwickshire Police uses the Orlo social media management tool to help us manage our social media channels and engage with members of the public. 

Privacy Notice

This privacy notice tells you what Warwickshire Police do with your personal information that we collect when using Orlo. Should you wish to contact Warwickshire Police about Orlo or any other data processing undertaken by the Force, the contact details are as follows: 

Sara Smith (DPO) 
Police HQ 
Leek Wootton 
Warwickshire 
[email protected] 

Information collection

The information we collect is used to improve the quality of our service, and is not shared with or sold to other organizations or commercial purposes, except to provide products or services you’ve requested, when we have your permission, or under the following circumstances:

• It is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of Terms of Service, or as otherwise required by law.
• We will transfer information about you if Orlo is acquired by or merged with another company. In this event, Orlo will notify you before information about you is transferred and becomes subject to a different privacy policy.

Tracking services when accessing an orlo.uk link

Orlo collects information about every access to a orlo.uk link (such as clicks) This information includes, but is not limited to:

(i) the IP address and physical location of the devices accessing the orlo.uk link;

(ii) the referring websites or services;

(iii) the time and date of each access; and

(iv) information about sharing of the orlo.uk link on third party services such as Twitter and Facebook.

This information is used by Orlo to improve our services by, for example, providing value-added features, and to analyse clicks on orlo.uk links, for example to understand how, when and where orlo.uk links are clicked.

Information collected automatically by orlo.uk:

The Orlo platform automatically receives and records information from your web browser when you interact with our services. Orlo also automatically receives and records information that your mobile device transmits when you access our services, like a device identifier, device settings and operating system.

Generally, the services automatically collect site usage information, such as the number and frequency of visitors to the site. Orlo may use this data in aggregate form, that is, as a statistical measure. This type of aggregate data enables us to figure out how often individuals use parts of the site so that we can analyse and improve them. We will collect information about your general location (such as your city and state, which is derived from your IP address) when you visit a orlo.uk link

Orlo platform link cookies

orlo.uk cookies also allow Orlo to track when you have clicked on a orlo.uk link. Each click of an orlo.uk link is tracked using a unique identifier assigned to you in one or more cookies stored by your web browser and associated with orlo.uk. We may associate the unique identifier in our cookies with the other information we automatically collect when you use the services, as described above, including your IP address, orlo.uk links you click and information with your account if you have one.

Most browsers have an option for turning off the cookie feature, which will prevent your browser from accepting new cookies, as well as (depending on the sophistication of your browser software) allowing you to decide on acceptance of each new cookie in a variety of ways. If you disable cookies, you will not be able to use some features of the services.