Message board
01/04/2025 – VETTING RATES (APRIL 2025)
As we have now entered into the new financial year, please take a look at our updated Vetting Rates (April 2025) as these costs will be applied to all applications and requests from 01/04/2025.
13/03/2025 – SLA PERFORMANCE
We are pleased to share that after ongoing efforts to improve our SLA performance, we are now picking up all new applications within our published SLAs. Please refer to our Vetting Rates (April 2025) to see our SLAs for both the standard and premium service.
05/03/2025 – VETTING NEWSLETTER
Vetting newsletter – volume 5 March 2025 has now been issued. This can be found under the vetting newsletters tile.
03/03/2025 – THE PORTAL APPLICATION LIMIT
Warwickshire Police PNVS have adopted a dynamic approach to review and manage the demand for our service against our SLA’s.
With your help, we can review the current and future demand with a view to re-distribute our resources to suit. All organisations are set to 5 applications per month, if you believe your requirements will exceed 5, we invite you to complete and submit the forecast 2025-2026 for review so limits can be discussed.
To ensure we maintain a high standard of service and do not exceed our capacity, an overall portal application limit has also been set.
Whilst the limit has been reached in previous months, the portal is not anticipated to close to new applications every month. The portals availibility is subject to change based on various factors such as the number of days in the month, peak recruitment periods and general demand for our service at the time.
If the portal does close to new applications, but you feel you have a business critical need for an additional application prior to the 1st of the following month, we may be able to raise the application on your behalf.
Should you require an additional application during the portal closure, please complete the urgent operational need request form, providing as much information as possible, enabling us to make an informed decision. Please email your completed form to [email protected]. Your case will be raised with the management team and we will advise if the application has been accepted or rejected.
If it is feasible for the application to wait until the 1st of the following month, please do not submit an urgent operational need request.
Critical applications will only be processed under the premium service, so the usual premium service application cost and SLA applies. These requests will not be prioritised further than the usual premium SLA. As detailed in our pricing structure, our SLA relates to the NPPV only.
We appreciate your patience and understanding during this transitional time and are happy to report we have seen major improvements to our SLA performance with these measures in place.