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Rogue trader and scam warnings from Warwickshire Trading Standards

Trading Standards, Warwickshire

  • Incident number: Various
  • Date: 06/06/2018

TSB phishing scam: Action Fraud is warning the public about a sharp rise in criminals sending out fake text messages and phishing emails claiming to be from TSB. Since the start of May, there have been 321 phishing reports made to Action Fraud - an increase on the previous month where 30 reports were made. In the same reporting period, there have been 51 reports of cybercrime to Action Fraud which mention TSB - an increase on the previous month, where 24 reports were made.

Warwickshire Trading Standards advises residents not to respond directly to unexpected emails, text messages or phone calls from someone claiming to be your bank. If you believe a message is genuine, phone the bank back on a publicly listed telephone number (for example from their website).


Exhall area residents warned of doorstep rogue traders: Doorstep rogue traders offering to clean block paving are operating in the Exhall and surrounding area warn Warwickshire Trading Standards. The rogue traders are reported to be door knocking and acting in both an aggressive and persistent manner. Trading Standards advises residents not to buy goods or services from unexpected doorstep traders. If in doubt, keep your door closed. 

Rogue traders operating in Nuneaton warning: Doorstep rogue traders offering to 'clean and treat' block paving and driveways are operating in Nuneaton warn Warwickshire Trading Standards. The rogue traders are reported to be door knocking and offering to clean driveways and treat them with a 'sealant' (which may just be sand and water). Consumers reported being asked to pay £100 for the work before the cost trebled as work got underway. The traders are also reported to be very persistent and may be targeting elderly residents.

Trading Standards advises residents not to buy goods or services from unexpected doorstep traders. If in doubt, keep your door closed. 


Cryptocurrency trader scam warning: Warwickshire Trading Standards are warning residents to be wary of companies that claim to be able to buy and trade cryptocurrencies on behalf of investors. One resident reported losing over £8,000 after investing his money with a cryptocurrency trader who promised guaranteed returns. Some businesses that claim their algorithms and market expertise can generate guaranteed returns are doing little more than gambling with investors money!

Investors should be aware of the following:

  • The Financial Conduct Authority (FCA) will not compensate you for any losses from trading cryptocurrencies.
  • Websites may appear professional and glossy, but don't assume that means an investment opportunity is genuine.
  • Criminals can exploit the names of well-known brands or individuals to make their scams appear legitimate.
  • Never be rushed in to making an investment and beware of promised returns that sound too good to be true.
  • Get impartial advice from an independent financial adviser.
  • Beware especially of unexpected phone calls or emails or social media messages offering you investment opportunities.
  • Whatever the investment opportunity check the FCA Register of financial services firms. If a firm does not appear on the register then it is best not to trade with that firm, transfer funds, or provide any banking details.

June is Scams Awareness Month 2018