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Road Traffic Collisions (RTCs)

A road traffic collision (RTC) is an incident involving a vehicle that has caused damage, injury to persons/animals, other vehicles or property.

In this section you will find information on what you should do if you have been involved in a collision and how to report it. You will also find links to useful advice on how to stay safe on the roads and prevent yourself from becoming a victim of a collision.

If you have been a witness or a victim to bad driving where a collision has not occurred but you wish to report the incident to the police, please visit our allegation of bad driving section by clicking here.

If you are a driver involved in a RTC, no matter how minor you must:

  • stop
  • give the name and address of the driver to anybody who may need it
  • give the name and address of the owner of the vehicle to anybody who may need it
  • give the registration number of the vehicle to anybody who may need it
  • provide evidence of your insurance details if anybody has been injured in the collision, or if anybody has just grounds to require them.

If you cannot provide any of the above information or there is nobody able to request the information you can report the collision by calling 101 or in person to a police station as soon as possible and in any event within 24 hours of the accident. 

Which department deals with RTCs?

All RTCs within Herefordshire, Shropshire, Telford & Wrekin, Warwickshire and Worcestershire are dealt with by the Traffic Process Unit:

Postal Address: Traffic Process Unit, PO Box 6398, Leamington Spa CV31 9LR
Email Address:

Please note: It would be useful in any correspondence if you can include as much information as possible about the collision for example, full name, vehicle registration number, collision time/date/location etc.

Advice and Prevention section

Victim section (I have been involved in a road traffic collision)