The competencies that will be tested throughout the entire recruitment and selection process are:
- Effective communication
Learn to communicate all needs, instructions and decisions clearly, as well as adapt the style of communication to meet the needs of your particular audience.
- Community and customer focus
See things from the customer's point of view and encourage others to do the same. Build a good understanding and relationship with the community that you're serving.
- Personal responsibility
Take personal responsibility for your own actions and for sorting out issues or problems that arise.
- Resilience
Learn how to remain calm and confident, and respond logically and decisively in difficult situations.
- Problem solving
Gather information from a range of sources to understand situations, while making sure it's both reliable and accurate. Identify risks and consider alternative courses of action to make good decisions.
- Respect for diversity
Understand other people's views and take them into account. Treat people with dignity and respect at all times no matter what their background, status, circumstances or appearance.
- Teamworking
Work effectively as a team member and help build relationships within.
For more information contact the recruitment team on 01926 415052.