The family is very important in Chinese culture. An individuals behaviour reflects not only on themselves and their immediate family, but also on the reputation of ancestors and on future generations, making for very strong family loyalty. Chinese people have a traditional respect for authority, but will not respect authority figures that show little regard for, or understanding of their culture.
There is a general consensus of opinion that the Chinese are somewhat insular and reluctant to get involved with the police. It is important to recognise that individual or family exposure to the wider community in unfavourable circumstances can cause extreme embarrassment, a loss of dignity and respect. This is commonly termed as a Loss of Face.
Consider:
- The male head of the family should be accorded respect and addressed politely. It would be wise, where possible, to approach him initially, rather than young or female members of the family direct.
- When addressing a Chinese person it is respectful to address them by their title, i.e.; Mr Lee.
- Any shrines or objects in the home dedicated to the family's ancestors, should be treated with respect. To damage or remove them would cause great offence.
- An over-intrusive manner will be resented.
- It is possible that, given their own respect for seniority, some members of the Chinese community may react more favourably to an older male officer than to a young or female one.
- In general, Chinese people are very hospitable and guests or visitors will be welcomed and offered refreshment.
- If offered refreshments, it is polite to accept.
- When dealing with sudden death there are no particular issues.
- If avoidable, try to ensure that your visit does not conflict with a special or significant day in the Chinese calendar.